Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information on Sugar Daddy London.

Last Updated: December 15, 2024

This privacy policy is effective immediately and applies to all users of Sugar Daddy London.

Privacy at a Glance

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Secure Data

Your data is encrypted and stored securely using industry-standard protocols.

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GDPR Compliant

We fully comply with UK GDPR and data protection regulations.

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Your Rights

You have full control over your data with rights to access, correct, and delete.

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No Selling

We never sell your personal data to third parties. Your privacy is not for sale.

1. Overview

Sugar Daddy London ("we", "us", "our") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our dating platform.

Our Commitment:

  • Transparency in how we handle your data
  • Giving you control over your personal information
  • Protecting your data with industry-leading security
  • Complying with all applicable privacy laws

Legal Basis:

We process your personal data under various legal bases including consent, legitimate interests, and contractual necessity as outlined in UK GDPR.

Data Controller: Sugar Daddy London Ltd is the data controller responsible for your personal data.

2. Data We Collect

Information You Provide:

  • Profile Information: Name, age, location, photos, bio, preferences
  • Contact Details: Email address, phone number
  • Identity Verification: Government ID, selfie photos for verification
  • Financial Information: Payment details for subscriptions
  • Communications: Messages, chat history, support tickets

Information We Collect Automatically:

  • Usage Data: Pages visited, features used, time spent
  • Device Information: IP address, browser type, operating system
  • Location Data: Approximate location based on IP address
  • Cookies: Preferences, session data, analytics

Information from Third Parties:

  • Social media login information (if you choose to connect)
  • Identity verification services
  • Payment processors
  • Analytics and advertising partners
Sensitive Data: We may collect sensitive personal data such as sexual orientation or relationship preferences. This is processed with your explicit consent.

3. How We Use Your Data

Core Platform Services:

  • Creating and managing your profile
  • Matching you with compatible users
  • Facilitating communication between users
  • Processing payments and subscriptions
  • Providing customer support

Safety & Security:

  • Verifying user identities
  • Detecting and preventing fraud
  • Monitoring for inappropriate behavior
  • Enforcing our terms of service
  • Protecting against spam and abuse

Platform Improvement:

  • Analyzing usage patterns and trends
  • Improving matching algorithms
  • Developing new features
  • Personalizing user experience

Marketing & Communications:

  • Sending service updates and notifications
  • Marketing communications (with consent)
  • Promotional offers and features
  • Research and surveys
Legal Basis: We process your data based on consent, legitimate interests, contractual necessity, and legal obligations.

4. Data Sharing & Disclosure

We Share Data With:

Other Users:

Profile information you choose to make visible

Messages and communications you send

Service Providers:

Payment processors for subscription billing

Identity verification services

Cloud hosting and storage providers

Analytics and marketing platforms

Legal Requirements:

Law enforcement when legally required

Court orders and legal proceedings

Regulatory authorities when necessary

We Do NOT:

  • Sell your personal data to third parties
  • Share data for third-party marketing without consent
  • Provide data to data brokers
  • Use your data for purposes not disclosed
Important: All third-party service providers are contractually bound to protect your data and use it only for specified purposes.

5. Data Security

Technical Safeguards:

  • Encryption: All data is encrypted in transit and at rest
  • Secure Servers: Data stored on secure, monitored servers
  • Access Controls: Strict employee access controls and authentication
  • Regular Audits: Security assessments and penetration testing
  • Firewalls: Advanced firewall protection and intrusion detection

Organizational Measures:

  • Employee training on data protection
  • Confidentiality agreements for all staff
  • Regular security policy updates
  • Incident response procedures

Your Security:

  • Use strong, unique passwords
  • Enable two-factor authentication
  • Keep your contact information updated
  • Report suspicious activity immediately
Data Breach: In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by law.

6. Your Privacy Rights

Under UK GDPR, You Have the Right To:

πŸ” Access Your Data

Request a copy of all personal data we hold about you

✏️ Rectify Your Data

Correct any inaccurate or incomplete information

πŸ—‘οΈ Erase Your Data

Request deletion of your personal data ("right to be forgotten")

⏸️ Restrict Processing

Limit how we use your data in certain circumstances

πŸ“¦ Data Portability

Receive your data in a portable format to transfer elsewhere

🚫 Object to Processing

Object to certain types of data processing

How to Exercise Your Rights:

  • Contact our Data Protection Officer at privacy@sugardaddylondon.uk
  • Use the privacy controls in your account settings
  • Submit a request through our contact form
  • We will respond within 30 days of receiving your request
No Cost: Exercising your privacy rights is free of charge. We may ask for identification to verify your identity.

7. Cookies & Tracking Technologies

Types of Cookies We Use:

Essential Cookies:

Required for basic platform functionality

Cannot be disabled without affecting site operation

Performance Cookies:

Help us understand how users interact with our site

Used for analytics and site improvement

Functional Cookies:

Remember your preferences and settings

Enhance your user experience

Marketing Cookies:

Used for targeted advertising and marketing

Require your explicit consent

Managing Cookies:

  • Use our cookie consent banner to manage preferences
  • Adjust settings in your browser
  • Visit your account privacy settings
  • Contact us for assistance with cookie management
Note: Disabling certain cookies may affect platform functionality and your user experience.

8. Data Retention

Retention Periods:

Active Accounts:

Data retained while your account is active and for legitimate business purposes

Inactive Accounts:

Accounts inactive for 2+ years may be deleted after notice

Deleted Accounts:

Most data deleted within 30 days; some data retained for legal/safety reasons

Legal Retention:

Some data may be retained longer for legal compliance, safety, fraud prevention, or legitimate business interests.

Data Categories & Retention:

  • Profile Data: Deleted with account closure
  • Messages: Deleted after 7 years or account closure
  • Payment Data: Retained for 7 years for tax/legal purposes
  • Safety Data: May be retained indefinitely for platform safety
Anonymization: When possible, we anonymize data rather than delete it to maintain platform safety and improve services.

9. International Data Transfers

Data Location:

Your data is primarily stored and processed in the UK and European Economic Area (EEA). However, some service providers may be located outside the UK/EEA.

Transfer Safeguards:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by UK authorities
  • Binding Corporate Rules
  • Certification schemes

Countries We May Transfer To:

  • United States (with appropriate safeguards)
  • Canada (adequacy decision)
  • Other countries with adequate protection
Protection: All international transfers include appropriate safeguards to protect your personal data.

10. Children's Privacy

Age Restrictions:

Sugar Daddy London is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18 years of age.

Age Verification:

  • All users must confirm they are 18+ during registration
  • We may require age verification documentation
  • Accounts found to belong to minors are immediately terminated

If We Discover Underage Users:

  • Immediate account termination
  • Deletion of all personal data
  • Notification to parents/guardians if required
  • Cooperation with authorities if necessary
Report Underage Users: If you suspect a user is under 18, please report them immediately through our safety reporting system.

11. Policy Changes

Updates to This Policy:

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You:

  • Email notification for significant changes
  • In-app notifications
  • Updated "Last Modified" date on this page
  • Prominent notice on our website

Your Options:

  • Review changes and decide whether to continue using our service
  • Contact us with questions about changes
  • Delete your account if you disagree with changes
Continued Use: Your continued use of our service after policy changes constitutes acceptance of the updated terms.

12. Contact Us

Data Protection Officer:

Email: privacy@sugardaddylondon.uk

Phone: +44 20 7123 4567

Response Time: Within 30 days

Company Information:

Sugar Daddy London Ltd

Data Protection Department

123 Mayfair Street

London, W1K 6PZ

United Kingdom

Regulatory Authority:

If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

ICO Website: ico.org.uk

ICO Helpline: 0303 123 1113

ICO Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

We're Here to Help: Don't hesitate to contact us with any privacy questions or concerns. Your privacy is our priority.

Your Privacy, Our Priority

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